Tech. Sgt. Michael Duganieri, Master Sgt. Sean O'Connell and Capt. Gregory Bryant discuss the value-stream mapping portion of the Air Force Smart Operations for the 21st century process May 7 at Harley-Davidson University in Milwaukee. Sergeant Duganieri is a 171st Air Refueling Wing crew chief with the Pennsylvania Air National Guard. Sergeant O'Connell is a 120th Fighter Wing maintenance group resource adviser with the Montana Air National Guard. Captain Bryant is a 121st Air Refueling Wing budget officer with the Ohio Air National Guard. (U.S. Air Force photo/Senior Airman Nathan Wallin)